“Perpetual optimism is a force multiplier.” Colin Powell
Positively serious
Positivity is a strange thing if you think about it. To many, it seems to have a certain shallowness. Feedback often focuses on the negative while leaving the positive as something that need not be mentioned. Setting up interventions likewise: what’s missing, what should be there but isn’t? Often forgetting to ask the very important question: what’s already working and how can we build on that?
A couple of weeks ago I came across an article about research that had shown we need negative feedback in order to grow and improve. A case for “what doesn’t kill you makes you stronger”. Now, I have done no academic research in this field, but I will tell you from my life experience that this is utter nonsense! Thankfully there’s enough research to also back up this theory.
Positivity can be a strong force and the good thing is, applying a positive approach is often a choice we can make. With the added bonus that work and life in general is so much more fun if we focus on the good!
Work doesn’t have to be hard
How many of you think work needs to feel a least a bit like hardship in order to be serious? Starting my career I used to think so. That challenging yourself meant demanding focus for a task that you secretly found utterly boring, or stepping up to a challenge which was so much out of your comfort zone that it perhaps had been better left there for someone else to do.
Sure, challenging yourself in different ways is good. But going with your natural flow also means making use of your best natural talents. This is not me making something up, this is based on a proven theory that those tasks and things that come naturally to us are the ones we’re simply good at. Which is why we like doing them, because it doesn’t feel like work, it’s just fun! Or, to put it differently, it’s OK for work to be fun, it means you’ve found your thing!
With a bit of luck (by which I actually mean conscious choices), you can steer you work into a direction where the tasks you like doing become most of your work, while those less attractive to you become a less big chunk of your work. (To get rid of them completely will quite likely not work – at least not if, like me, you have no natural talent for administration).
Showing the problem vs. showing what works
Most people are aware of the fact that our current economic system is not working and that if we continue like this, we humans will end up one of the species made extinct by human activities. The problem has been shown and continues to be drawn attention to by activists out there protesting against the current system, demanding change.
I admire that, and their role has been and continues to be important in achieving change.
But there’s another side to it too, one that I only recently have realized is equally important, and one that fits my personality better.
There are so many positive developments out there paving the way for systems change and exploring business models that do work. Innovation and traditional ways that have become replaced but are being rediscovered.
With people increasingly aware of the problem, the next step naturally becomes to look for solutions that work. That’s where these positive and innovative initiatives have a crucial role to play, and where people like me who prefer to highlight what works become increasingly important in the transition.
In the end, for change to happen we do not (only) need to know what the problem is, but in which direction to go from where we are.
Building on the good by listening
Taking it one step further, and going back to my initial observation that interventions are often designed without properly and thoroughly taking into account what already works, is to build from what we have, from the positive.
This requires an often underused skill: listening.
The beauty of this is that you can apply it in many situations. As a parent, encouraging your kid to do well at school. Or as a project manager, setting up a project in a new context. The trick though, is to really listen. And to make use of what you learn. And to build from the positive, without falling into the pitfall of wanting to repeat what you’ve done in previous situations. This is easier said than done, as our brains always look for the familiar paths.
An example: Our children are often told to plan ahead, stick to their planning and come prepared to school. Good advice, but if repeated at a time when things go wrong, you may fail to recognize the real problem. Perhaps the task ahead is so daunting that the child freezes at the very thought of going through with it. Advice on planning will do little more to the struggling student than confirm the low self-confidence is justified and as such will have the opposite effect of helping.
Another example, closer to my work: The positive initiatives paving the way for systems change are everywhere. Development interventions are still very one-sidedly designed by donor organizations and based on the reality in that part of the world (often the Global North). Actively listening and recognizing the positive developments everywhere will give a new starting point. One that builds on what’s already happening and as such requires no (or at least less) convincing, but rather riding the waves of change already emerging.
Stronger through positivity
OK, so what I just described are examples of how you could do things in a positive way, but it still doesn’t say anything about the result. Does it really work better?
In my experience: yes.
I have not come across many cases where people putting themselves and their initiatives out there benefited from negative feedback. Quite the opposite. I see a lot of good ideas, talented people, great minds, whose biggest obstacle is their low confidence and insecurity. Not that they’re insecure at the core, but putting yourself, your ideas, your company out there for others to judge is the scariest thing you can do.
What I’ve found is that people who feel encouraged and enter a positive flow start performing better than they knew they could. Some years ago I was teaching English to staff at a University. Many had never used English after school and now needed to communicate with foreign students and lecturers. My approach was to encourage them to just talk, without constantly correcting mistakes. A safe environment. And it worked! The very realization that speaking English could be comfortable led to a fantastic atmosphere in the groups, resulting in even more talking!
The same can be observed in coaching entrepreneurs or training trainers. Sure, part of it is practical tips and guidance. But the real change often comes from taking away doubts and encouraging people to believe in themselves, challenging them to prove me right in believing in their capability to make the right decisions for them. That’s when the positive flow kicks in!
Positivity is not all happiness
A final word on positivity. It does not equal eternal happiness with no obstacles encountered. In the end, that’s not how life works. It also doesn’t mean ignoring the obstacles by looking only to the good.
What it means is taking a positive approach to the tasks ahead, seeing and acknowledging what’s good, building a positive flow by letting others know and see this, and then finding a positive way to address challenges.
And that, in itself, is a happy way of working!